FAQ

FAQs

How long will shipping take?

Our standard shipping time is 4-5 working days.

 How can I place an order?

• Once you have added all your desired items to your shopping cart, follow these instructions:
• Click on the ‘Shopping Bag’ button and proceed to Checkout
• Enter all your required shipping and billing information
• Click on ‘’Continue to Payment Method’ and choose your method
• Click on ‘Check out’

 Does adding an item to the shopping cart reserve it?

• No, an item will only be reserved for you after you have confirmed your order at checkout.

How will I know that you have received my order?

• The Sales Order Summary emailed to you will act as confirmation that your order has been logged in our record. If you do not get this email, please contact Customer Services at +923252190000.

 What is the difference between Order ID and Tracking ID?

• Your Order ID will be used to identify your order and will be a part of the Order Sales Summary email. An email will be sent to you once your order has been dispatched with your Tracking ID which will allow you to check the status of your delivery on the courier’s website.

 How Will I know the Status of my order?

• You can contact our customer service to know the status of your order. Helpline +923252190000
  also add, or you can track your order by clicking here Track Your Order.